Uptime Institute is an unbiased advisory organization focused on improving the performance, efficiency, and reliability of business critical infrastructure through innovation, collaboration, and independent performance certifications.

Uptime Institute serves all stakeholders responsible for IT service availability through industry leading standards, education, membership, consulting, and award programs delivered to enterprise organizations and third-party operators, manufacturers, and providers. Uptime Institute is recognized globally for the creation and administration of the Tier Standards & Certifications for Data Center Design, Construction, and Operational Sustainability along with its Management & Operations reviews, Digital Infrastructure Resiliency Assessment, FORCSS^® methodology, accredited infrastructure training programs and the Efficient IT Stamp of Approval.

Through our globally respected Tier Standards and other program offerings, we've helped enterprise and vendor organizations around the globe build and maintain business-critical infrastructure to optimize performance, reliability, and efficiency. We have awarded over 2500 Tier Certifications in more than 110 countries and trained over five-thousand professionals with our Accredited Tier educational courses.

The Uptime Team

Uptime Institute experts, executive leadership, and worldwide support teams combine to bring you proven industry experience and professional management for each step of your project with proven deliverables, clear communication, and unbiased advice.

Uptime Institute Intelligence

The Uptime Institute Intelligence Group is comprised of seasoned analysts with more than 100 years of digital infrastructure combined experience. Companies worldwide look to Uptime Institute for guidance and interpretation of industry trends, new approaches, and new technologies as they pertain to building and operating digital infrastructure.

Uptime Institute provides digital infrastructure thought leadership and professional services that address the dynamic nature of an expanding infrastructure ecosystem—from facilities to the hardware and software stacks to 'IT as a service'—and its profound implications for the way enterprises plan, build, and manage their IT environments.  Uptime Institute is headquartered in New York City, with key offices in London, Seattle, Beijing, Taiwan, Sao Paulo, and Mexico City.