The Best Data Centre Operator award is a testament to the commitment of data centre operators to exceed service level agreements, ensuring optimal service delivery while adhering to legislative and compliance standards.
This year, CBRE and Pure Data Centres have been distinguished as finalists for their exceptional service and operational excellence.
- CBRE: Renowned for its comprehensive data centre solutions, CBRE has set a high standard in risk management and operational efficiency with the launch of DCS Shield in 2020. This Risk & Reliability Program is designed to significantly minimise risks and unplanned outages through a combination of innovative processes, technology, assessments, and training. CBRE’s approach to data centre operations, characterised by its global experience and best practices developed across 700 data centres in 48 countries, has led to remarkable performance metrics. Notably, in 2023, CBRE reported no incidents of downtime caused by human error across its extensive portfolio, underscoring the effectiveness of the DCS Shield program.
- Pure Data Centres: With a focus on delivering outstanding data centre services, Pure Data Centres stands out for its dedication to meeting and surpassing SLAs while maintaining high resilience and performance standards. The nomination highlights the exceptional work of the operations teams at the LON01 Data Centre in London and the JKT01 Data Centre in Jakarta, backed by a robust global operations framework. Pure Data Centres’ commitment is evident in its rigorous adherence to regulatory compliance, service optimisation, and the pursuit of operational excellence.